Privacy Policy

1. Introduction

Team Label Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data labeling platform.

By accessing or using Team Label Studio, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

We collect several types of information for the purposes of providing and improving our service:

• Account Information: Email address, name, and organization details provided during registration.
• Usage Data: Information on how you interact with our platform, features used, and time spent on various tasks.
• Labeling Activity: Data related to labeling tasks, annotations, and project management.
• Technical Data: Basic connection information required to provide the service, such as IP address and browser type.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Team Label Studio
• Develop new features and functionality
• Understand how users interact with our platform
• Detect, prevent, and address technical issues
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to enhance user experience

3.1 Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

• Contract Performance - Processing is necessary to provide you with our services as outlined in our Terms of Service
• Legitimate Interests - Processing is necessary for our legitimate interests, such as improving our services, ensuring security, and maintaining proper functioning of our platform
• Consent - We process certain data based on your explicit consent, which you can withdraw at any time
• Legal Obligations - We may process your data to comply with legal obligations to which we are subject

3.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

Account information is retained for as long as your account remains active, plus a reasonable period afterward to handle any follow-up queries or legal requirements. If you request deletion of your data, we will process your request in accordance with applicable law.

4. Data Storage, Security, and International Transfers

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4.1 International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Economic Area (EEA), we ensure that any transfer of your personal data outside the EEA is done in accordance with data protection laws and that adequate protection is provided. We ensure this by:

• Processing data within countries that have been deemed to provide adequate protection by the European Commission
• Using specific contracts approved by the European Commission (Standard Contractual Clauses) when working with service providers outside the EEA
• Implementing appropriate technical and organizational measures to ensure personal data is protected

4.2 Data Controller and Processor Status

For the purposes of the GDPR:

• Team Label Studio acts as a Data Controller with respect to personal information you provide directly to us, such as your account information.
• Team Label Studio acts as a Data Processor with respect to the data you upload for labeling purposes. You, or your organization, act as the Data Controller for this content.

We will process your data strictly in accordance with your instructions as the Data Controller or as required by law.

5. Your Data Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). You have the right to:

• Access - Request a copy of the personal information we have about you
• Rectification - Correct inaccuracies in your personal information
• Erasure - Request deletion of your personal information (the "right to be forgotten")
• Restriction - Request restriction of processing your personal information
• Object - Object to processing of your personal information
• Data Portability - Request transfer of your personal information in a structured, commonly used, and machine-readable format
• Withdraw Consent - Withdraw consent where we rely on consent to process your personal information
• Lodge a Complaint - File a complaint with a supervisory authority in your country of residence, place of work, or where an alleged violation occurred

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.

6. Cookies

Our authentication cookie does not track your activity or collect any personal information beyond what is necessary for authenticating your session. We do not use any other cookies or tracking technologies to monitor your behavior or collect data about your browsing habits.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: jcooper@joecooper.me